Return and Refund Policy

Return Policy

We understand that there may be instances where you need to return a digital product you have purchased from our website. While we strive to provide high-quality products and services, we want to ensure a satisfactory customer experience.

Eligible Items for Return

Due to the nature of digital products, we generally do not accept returns unless there is a clear issue with the product itself, such as:

The product is not as described or does not function as intended
The product is missing essential components or features
The product is incompatible with the advertised specifications
If you encounter any of these issues, please contact us within 1 day of the purchase date to initiate a return request.

Return Process

To return an eligible digital product, please follow these steps:

Contact us at [email protected] and provide detailed information about the issue you are experiencing.
If we determine that the issue is valid, we will initiate the return process.
Upon successful validation, the refunded amount will be credited to your website wallet.
Refund Policy

Refunds will be issued to your website wallet, not to the original payment method. This allows you to reuse the refunded amount for future purchases on our website.

Refunds for Undeliverable or Unfixable Issues

We will only offer a refund if we are unable to deliver the digital product or rectify the issue within a reasonable timeframe. If we are unable to resolve the issue, a full refund will be credited to your website wallet.

Note: For digital products that are delivered through email or direct download links, once the product has been accessed, it is considered “used” and is no longer eligible for return.

Need Help?

Contact us at [email protected] or +91 7501012329 for questions related to refunds and replacements.