LEGAL / Policy
Digital delivery policy.
Last updated: October 2026 · cheapersgame.com. How and when you receive what you bought.
Everything we sell is digital
We sell digital products only. Nothing is shipped, and there is no courier, tracking number or delivery address.
Instant delivery
For products marked as instant delivery, your key or access details are issued automatically as soon as payment is confirmed. You can see them in your account under Digital Purchases, and we also send them to the email address on your order. Keys are hidden in the order screen until you choose to reveal them.
Manual delivery
Some products are fulfilled by our team after payment instead of automatically. The product page says "Delivered manually after payment" for these, and your order shows its status. We aim to deliver as quickly as we can, but we cannot promise an exact time for manually fulfilled orders.
Activation
Some products have to be redeemed or activated by you on the provider's website or app. Follow the instructions we provide with the product.
If delivery fails or is delayed
If you have not received your order within a reasonable time, or the access does not work, contact us with your order number so we can redeliver or issue a replacement.
If you do not receive your order
email [email protected] with your order number. We will check the order status and either complete delivery or resolve it under our Refund & Cancellation Policy.
Delivery and refund eligibility
Whether an order has been delivered, and whether it has been activated or redeemed, affects refund eligibility as explained in our Refund & Cancellation Policy. If we cannot deliver or replace your access as described, that is treated as our delivery failure, not a change of mind.
This page is a general, plain-language guide and not legal advice. For questions, see our Grievance & Contact page.