Help centre
Delivery information
Most products are delivered digitally after payment is confirmed. Keys, codes and access details appear in Account → Digital Purchases and are emailed to you. Some products are delivered manually; the product page says so before you buy, and your order shows the status.
Refund & cancellation
If a key or access fails to activate, contact support from your order. We replace it or refund you. Digital items that have been successfully redeemed or activated cannot be cancelled. Unpaid orders are cancelled automatically after a short reservation window.
Contact
Email [email protected] and include your order number. We reply as quickly as we can.
Terms
Products are digital goods supplied for personal use. Trademarks belong to their owners and are used for identification only. Review the product page for platform, region and duration before purchase.
Privacy
We store the details needed to run your account and fulfil orders. Passwords are hashed. Card details are handled by our payment partner and never stored by us.